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IT Firm Moves To Shrewsbury, Triples Space | Worcester Business Journal

Wednesday, October 7th, 2009

By Matthew L. Brown

Worcester Business Journal Staff Writer

Swiftec IT has moved from Northborough to Shrewsbury, tripling its space.

The company, which acquired SK Technologies Inc. of Northborough early this year, said it simply outgrew its 800-square-foot Northborough headquarters.

Swiftec’s new, 2,500-square-foot location at 745 Main St. in Shrewsbury is being renovated, and work is expected to be complete by the end of the month, Adam Winter, the company’s president, said in an e-mail.

Winter, as CMF Ventures LLC, bought the Shrewsbury building in September for $295,000 according to county land records.

Winter said the company currently employs six people and expects to add two more by the end of the year.

Swiftec is an IT company that provides computer and network support services to small- and mid-size businesses in the MetroWest region. It was founded by Winter, a Clark University MBA.

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Windows 7 test drive available

Monday, August 17th, 2009

If anyone wants to test drive Windows 7, we have a loaner available. The machine is 5 years old and only has 1GB of memory – and it WORKS with Windows 7.

Let us know!

Tags: Windows-7
Posted in How To Articles, IT in the Workplace, Swiftec Products/Services | No Comments »

How do I sign into CPanel and Webmail?

Saturday, July 25th, 2009

Secure Access

CPanel: https://domain.com:cpanel
Webmail: https://domain.com:webmail

You can also use https://SwiftecIT.com/webmail – and then enter your own user name (include the domain) and your password.

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How do I make a simple update to my website using CPanel?

Thursday, July 23rd, 2009

This article will show you how to make simple updates to your website. Please note that this feature is only available if Swiftec currently hosts your website and may not work properly with all websites.

Open an Internet Browser and go to YourWebsite.com:2083 and sign in with your credentials
Go to the ‘Find’ search box and type File Manager or find the File Manager icon and click it.

Search for or find the File Manager icon

Select the Web Root (public_html/www) radio button and click Go

Select Web Root and Click Go

Navigate to the file you would you like to edit, right click the file and select ‘HTML Edit’. If your file is located in a folder, simply double click the folder and select your desired file.

Right click, select HTML Edit

File Manager has a built in HTML editor with some basic features. Once you’re done making your edits you can either save the page by clicking the save icon in the upper left hand corner of the screen or by clicking the X icon to cancel.

Edit your page and save!

Posted in How To Articles, Swiftec Products/Services | 1 Comment »

How do I open a support ticket?

Thursday, July 23rd, 2009

Open any Internet browser and go to http://swiftecit.com/html/Swiftec-Help-Desk.html
To open a new ticket, click on “Open New Ticket”

Click “Open New Ticket”

Fill in the required information and click “Open Ticket”. *(Be as accurate and thorough in your message as possible as it allows us to handle or troubleshoot your inquiry in a timely fashion.)

Fill out the form and click “Open Ticket

After opening a ticket an email is sent to the email address you provided. You can either click on the link to view your ticket or enter the information manually. Your email address and ticket number are needed to view tickets.

Click email link to view ticket

Enter your email & ticket number manually

Once Logged in you can view your present and past tickets. Click on the ticket to view and respond to messages from SwiftecIT. If you have a question regarding a ticket DO NOT open another ticket, simply submit a message under the current ticket.